Privacy Policy

Last updated: February 4, 2024

At LovePDF Pro, we prioritize your privacy above all else. This policy outlines how we handle your data and documents.

No Document Storage

We do not store your documents. When you upload a file for processing, it is processed on our secure servers and automatically deleted within 2 hours. We do not keep backup copies, and our staff cannot access your document content.

Data We Collect

We collect minimal data necessary to provide our service:

  • Email address (for account holders)
  • Subscription status and billing history
  • Anonymous usage statistics (e.g., total pages processed)
  • Technical logs for troubleshooting (deleted after 30 days)

Secure Processing

All file transfers are encrypted using industry-standard TLS 1.3. Our processing servers are located in secure, SOC2-compliant data centers with strict access controls.

Policy Updates

We may update this policy from time to time. Significant changes will be notified via email or a prominent notice on our website.

If you have any questions about this Privacy Policy, please contact us at privacy@LovePDFPro.com.